Terms and Conditions of Sale
ITEM DESCRIPTION - NEW -LIFE PHOTOS PROVIDED-THE GARMENT YOU SEE- THE GARMENT YOU'LL GET !
Please make sure your address is up to date in your PayPal account BEFORE Order as we use Shipping Address provided by PAYPAL ONLY for security reason. If you wish to send the garment to other address -please ADD new address to your PayPal Account first.
For the purpose of optimising the user’s ability to search for and find relevant items, we may include words/phrases/sizes in the listings. Within the description, we will include details of the manufacturer’s description which may differ from actual fact or our own opinion. For example, for jackets, unless we write it next to 'Label States', then it is not printed on the labels i.e. Fitted, Classic Fit, Loose Fit etc.
Unfortunately we do not offer layaway service, please contact your Bank or PayPal Directly to apply for credit if you are short of funds.
UK Postage - All single items will be sent by DPD or Parcel Force -as Standard. The Tracking information will be provided.
INTERNATIONAL POSTAGE - We are more than happy to post to buyers from all over the world via DPD within most EU Countries and Parcel Force to rest of the World.
CUSTOMS DUTY WITHIN EU - no Customs Charges for most EU Countries*
* small charges may apply , please contact us prior order for more information.
CUSTOMS DUTY OUTSIDE EU - We will do our best to avoid Customs Duty, but please be aware that you are responsible for any Customs Duty or charges which May apply in your country if you are buying from outside the EU, the best if you contact us prior purchase to discuss about shipping to Your Country.
POSTAGE & PACKING CHARGES – For UK- Free.
For International: As to be expected, our charges can include a small amount for our packaging costs, we aim to keep this to a minimum to ensure that our buyers are happy with our postage fees.
DISPATCH – please allow up to 1-2 Working days to process your order from the date that we receive your cleared payment for us to post your item. We always endeavour to post sooner than this wherever possible.
UK : Because we sell high value garments we do believe it is fare if you contact us within 24 HOURS if you wish to return the garment!
If for any reason you are not completely delighted with your purchase, we will happily accept a return within UK !(Please note- Shipping cost and PayPal fees we have paid are Non- Refundable, so please make sure the garment fits you prior order, if you have any questions please do contact us- we will be happy to help)
If you changed your mind or wish to cancel order for any other reason - please do so before we have shipped the parcel in writing. Please note as from 2020 PayPal not refunding selling fees , refunds will be made excluding PayPal Fees we have paid. PayPal fees are Not Refundable.
Customers From outside the UK - no returns available due to UK Customs Charges.
UK : Please contact us within 24 hours if you wish to return the item. Returns must be received NO LESS OR within 7 days of receipt, returning item with ID and date of purchase. Any merchandise returned must be received in its original condition, must unworn, undamaged, free of mark and ODOURS (please DO NOT wear perfume while trying the real FUR garment), and with all tags and label attached. Please contact with us before returning items.
Please note that shipping fees and PayPal Fees we have paid and return shipping charges are non-refundable.
All goods are thoroughly checked before dispatch.
Review Terms and Conditions
If unhappy with our item or service before leave negative Review, please contact FIRST with us via e-mail. We would like to try our best to satisfy your request!
PLEASE LEAVE FULL RATE (5*) REVIEW FOR US IF YOU LIKE THE SERVICE AND ITEMS!
All garments are sent from UK - Boxed and fully tracked, T&C apply.
Shipping information: NO PO BOX, Residential address ONLY
Ireland and Northem Ireland- Free and No Duties to pay
Other Countries: Strictly No Returns accepted
Italy and Austria- we ship to Residential Adresses ONLY - Free- the Duties paid on us
USA, Canada and Australia- Free of any charges
Germany, Austria, Netherlands, Belgium, France, Norway, Switzerland, Finland, Denmark- Free - Duties paid on us
If your county not listed- please contact us